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Return Policy
You may return new, unopened items sold and fulfilled by SodadeOnline.com within 30 days of delivery, or the invoice date, for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. Items that are opened or returned more than 30 days after delivery will not receive any refund. Return shipping cost is the responsibility of the purchaser except in cases of defective merchandise. If you have further questions or concerns, please contact us for help.
Exchanges
If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one (send us an e-mail requesting the exchange), please return the original item and place another order for the item you wish to purchase. Once we receive the original item, we will send you the new order. Please note that it might take us 3 to 5 business days to process returns. |
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